Migration is self-serve, by CSV. You export from Recharge, rename the columns to Daima's, then import and activate from the Daima admin. Subscribers keep the billing dates and cadences they were on, and nobody is back-billed — the migration guide covers the cutover order that stops anyone being charged twice. The exception is subscribers with no usable payment method on their Shopify customer record — PayPal and wallet-only ones — whose contracts still import and activate but come through flagged, so you'll need to email those customers and ask them to re-subscribe. Reshaping the file is the real work: Recharge splits what you need across four separate exports that have to be joined, and Daima matches column names literally. If you'd rather not do that, email your exports to support@daima.app and we'll do it for you — turnaround depends on your subscriber count, and the migration guide has the current figures. There is no setup fee. There is no migration fee.
One thing to know: Recharge's Plus plan has a 12-month commitment. If you're mid-term, you can install Daima alongside Recharge to test it on a new product line before you cancel. The two apps can coexist on the same store while you evaluate. Full migration guide →
Questions about migrating? Reach the team →