Migrating from Recharge.

Move your existing Shopify subscription program from Recharge to Daima via CSV import. The process is support-assisted — you export, we import — typically taking one to two business days end-to-end.

Last updated · April 27, 2026

How migration works (and what it doesn't)

Daima doesn't auto-detect or read your existing Recharge subscriptions. Recharge runs its own subscription database that doesn't share data with Daima. To move your subscribers over, you export your subscriber list from Recharge as a CSV, send it to us, and we import the data into Shopify's native Subscription Contracts where Daima can manage them.

There is no setup fee. There is no migration fee. The process is manual on our side, but it's designed to keep your subscribers on the same billing schedule they were on with Recharge — no skipped charges, no double charges, no surprise cancellations.

Step 1 — Export your data from Recharge

From your Recharge admin, you'll need to export at minimum:

• Subscribers — every active and paused subscriber with their email, Shopify customer ID, and current status
• Subscription products — which Shopify product/variant each subscriber is on, plus quantity and any per-line discounts
• Billing schedule — each subscriber's next charge date, billing interval, and interval count (e.g. "every 4 weeks")
• Plan-level data — your subscription plan groups, frequencies, and discount percentages

Recharge offers a CSV export from Customers → Export in their admin. The export includes most of what we need; we'll tell you which additional fields to add manually if your setup uses anything custom.

Step 2 — Email us the export

Send the CSV(s) to [email protected]. Include:

• Your Shopify store URL (so we can match customer IDs)
• Approximate subscriber count (so we can estimate the import time)
• Whether you want to migrate all subscribers at once, or test with a small batch first (we recommend the small-batch approach for stores with more than 500 active subscribers)
• Your preferred go-live date

Step 3 — We import to Shopify

On our side, we build the matching plan groups in Daima (mirroring your Recharge plan structure), then create a Subscription Contract in Shopify for each subscriber in your CSV. Each contract is anchored to the next billing date you exported, so the cadence stays the same.

We'll send you a sample of the imported contracts before going wide so you can confirm the data looks right. Once you sign off, we run the full import.

Step 4 — Cancel Recharge

After we've confirmed the import, cancel Recharge from your Shopify admin under Apps. Their billing stops; ours takes over from the next scheduled date. There's nothing to migrate on the customer side — your subscribers see the new portal in their Shopify Account on their next visit.

Running both apps in parallel

Recharge's Plus plan ($499/mo) has a 12-month commitment. If you're mid-term, you can install Daima alongside Recharge and test it on a single new product line before you commit to switching. The two apps can coexist on the same store while you evaluate — they don't fight over the same subscription contracts because Daima only manages the contracts you've explicitly assigned to it.

Timeline expectations

• Stores under 500 active subscribers — typically 1 business day from CSV receipt to live import.
• Stores between 500 and 5,000 active subscribers — 2 to 3 business days, often broken into a small-batch test followed by full import.
• Stores above 5,000 active subscribers — we'll schedule a kickoff call and stage the migration over a week or so. Email us for an estimate.

After you're live on Daima

Once your subscribers are migrated, the work is the same as any new Daima merchant:

• Review the Quick start if you haven't already
• Configure your widget in Widget Editor to match your brand
• Read up on the customer portal so you know what your subscribers can self-serve
• Switch to Pro if your migrated subscriber base puts you above the $2,000/mo MRR break-even point