Migrating from Loop.

Move your existing Shopify subscription program from Loop Subscriptions to Daima via CSV import. Support-assisted, typically completes in one to two business days, no setup or migration fees.

Last updated · April 27, 2026

How migration works

Daima doesn't auto-detect your existing Loop subscriptions. To move subscribers, you export your subscriber list from Loop as a CSV, send it to us, and we import the data into Shopify's native Subscription Contracts where Daima can manage them. The process is manual on our side but designed to keep your subscribers on the same billing schedule they had with Loop — no skipped charges, no double charges, no surprise cancellations.

Step 1 — Export your data from Loop

From your Loop admin, export the following:

• Subscribers — every active and paused subscriber with their email, Shopify customer ID, and current status (active / paused / cancelled)
• Subscription products — which Shopify product/variant each subscriber is on, plus quantity and any per-line discounts
• Billing schedule — each subscriber's next charge date, billing interval, and interval count
• Plan-level configuration — your subscription plan groups, frequencies, and discount percentages
• Loyalty / rewards data (if you used Loop Pro's gamified subscriber journeys) — which subscribers have which tier, accumulated rewards, etc.

Loop offers a CSV export from Subscribers → Export in their admin. The export includes most of what we need; we'll tell you which additional fields to add manually if your setup uses anything custom.

Step 2 — Email us the export

Send the CSV(s) to [email protected]. Include:

• Your Shopify store URL (so we can match customer IDs)
• Approximate subscriber count
• Whether you want to migrate all subscribers at once, or test with a small batch first (recommended for stores above 500 active subscribers)
• Your preferred go-live date
• Whether you used Loop's prepaid subscription feature — Daima doesn't currently ship prepaid subscriptions, so we'll work with you on a transition plan if any of your subscribers are on prepaid contracts

Step 3 — We import to Shopify

On our side, we build the matching plan groups in Daima (mirroring your Loop plan structure), then create a Subscription Contract in Shopify for each subscriber in your CSV. Each contract is anchored to the next billing date you exported, so the cadence stays the same.

We send a sample of the imported contracts before going wide so you can confirm the data looks right. Once you sign off, we run the full import.

Step 4 — Cancel Loop

Loop has no minimum-term commitment, so you can cancel cleanly when you're ready. After we've confirmed the import, cancel Loop from your Shopify admin under Apps. Their billing stops; ours takes over from the next scheduled date.

Running both apps in parallel

Loop has no commitment lock-in, so most merchants don't need to run both apps in parallel — they migrate, then cancel. If you do want to test Daima on a single product line before committing, you can install both apps on the same store; they don't fight over the same subscription contracts because Daima only manages contracts you've explicitly assigned to it.

Timeline expectations

• Stores under 500 active subscribers — typically 1 business day from CSV receipt to live import.
• Stores between 500 and 5,000 active subscribers — 2 to 3 business days, often broken into a small-batch test followed by full import.
• Stores above 5,000 active subscribers — we'll schedule a kickoff call and stage the migration over a week.

After you're live on Daima

• Review the Quick start
• Configure your widget in Widget Editor
• Read up on the customer portal so you know what your subscribers can self-serve
• If you're past $2,000/mo subscription revenue, switch to Pro — the math has been there since you were on Loop Starter at $99/mo + 1%